So how is it that a company is able to grow from its humble beginnings
in an old Oregon dairy barn to the leader of its industry?
In our case, first we had to create the industry. That happened in
1978, when we pioneered the modern adaptation of the yurt, which
centuries ago was the traditional dwelling of Mongolian nomads. From
that point forward, as other yurt companies have come and gone, we've
continued to grow and to stay atop our industry.
We attribute our success to a combination of factors, not the least of
which, of course, is the quality of our product. But as much as our
customers rave about their yurts, they also speak of the quality of
their experience with our company. For all of us at Pacific Yurts,
there could be no higher praise. From the beginning, our guiding
philosophy has been to create the best yurt in the world, and to treat
our customers the way we like to be treated as customers –
professionally, respectfully, fairly and honestly.
"Your kits are flawless! We love our yurt, thank you! Pacific
Yurts' reputation and professionalism speaks for itself."
We've built our company on these values, and have sustained them by
hiring people guided by similar values -- not only in their
relationships with our customers but also with others in their own
community.
"My experience with this company has been truly delightful.
I am sure you love what you do because that's what comes through.
Thank you so much."
We have a strong commitment to our community, which we demonstrate
in many ways. In a difficult economic environment, we are providing
jobs to outstanding individuals, many of whom were displaced from the
changing timber industry. We lend our financial and human resources
to a variety of community causes, and we maintain a deep reverence
for the environment around us: We build a product that enables people
to feel closer to nature while minimally disrupting it. In the
process, we have developed a reputation for our environmentally
responsible business practices. For example, sawdust and small wood
trim pieces leftover from the production process are donated to local
gardeners and crafters for recycling.
We at Pacific Yurts are extremely proud of our accomplishments over
the last 25 years. We are even prouder of the manner in which they
have been achieved.
"Every single person who's bought from you, whom I've talked
to, praises Pacific Yurts. Needless to say, I wish I'd purchased
from you."